Open to opportunities

Jayniah Palmer

@jayniahpalmer

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Dedicated customer service representative with CNA certification and experience.

United States

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What I'm looking for

I am looking for a role that values customer service and offers growth opportunities.

My name is Jayniah Palmer, and I am a dedicated customer service representative with a strong background in caregiving and retail. I have honed my skills through various roles, including my recent position at Royal Farms, where I provided exceptional customer service and managed cash handling efficiently. My experience as a Certified Nursing Assistant has equipped me with the ability to assist individuals with daily living skills, ensuring their comfort and well-being.

Throughout my career, I have demonstrated a commitment to excellence in customer service, whether it was taking orders at Popeye's or assisting customers as a personal shopper at Walmart. My ability to communicate effectively and work collaboratively with team members has been key to my success in these roles. I am passionate about making a positive impact in every position I hold, and I strive to create a welcoming environment for all customers.

Experience

Work history, roles, and key accomplishments

Customer Service Representative

Royal Farms

Apr 2023 - Jul 2023 (3 months)

Provided excellent customer service in a fast-paced retail environment. Handled cash transactions and maintained a clean work area.

Customer Service Retail Operations Inventory Management

Cashier & Deli Customer Service Representative

Family Dollar

Jul 2022 - Aug 2022 (1 month)

Operated cash register and assisted customers with their purchases. Managed deli operations and ensured product freshness.

Cash Register Customer Service Deli Operations Stocking Inventory Control

CNA - Certified Nursing Assistant

Certified Nursing Solutions

Jun 2019 - Feb 2021 (1 year 8 months)

Assisted patients with daily living activities and provided essential personal care. Monitored vital signs and documented patient information.

Patient Care Vital Signs Dementia Care Home Care Nursing

Team Member

Popeye's Restaurants

Jan 2020 - Jul 2020 (6 months)

Took customer orders accurately and efficiently. Handled cash transactions using a POS system.

Taking Orders Customer Service Food Service Restaurant Experience

Cashier/Sales Associate

Royal Farms

Apr 2019 - Jul 2019 (3 months)

Processed sales transactions and provided customer assistance. Maintained a tidy sales floor and stocked merchandise.

Cashier Sales Associate Customer Service Retail Operations

GNA/CNA

Genesis HealthCare

Aug 2018 - Mar 2019 (7 months)

Provided direct care to residents, assisting with personal hygiene and mobility. Assisted with dining room duties and ensured resident comfort.

GNA CNA Caregiving Patient Care Dementia Care Acute Care

Personal Shopper

Walmart

Jun 2018 - Aug 2018 (2 months)

Fulfilled online customer orders by accurately selecting and bagging items. Provided curbside delivery service to customers.

Customer Service order fulfillment Inventory Management Retail Operations

Education

Degrees, certifications, and relevant coursework

James M. Bennett High School

High school or equivalent, General

2014 - 2018

Completed high school education, gaining foundational knowledge across various subjects. Developed essential skills for further academic or professional pursuits.

James M. Bennett High School

High School Diploma, Information Systems

2014 - 2018

Focused on Information Systems, acquiring knowledge in technology and computer-related subjects. Prepared for further studies or entry-level roles in IT.