Jayla Thomas
@jaylathomas
Analyst at DTE Energy who uses Maximo and SAP to analyze operations and resolve work order issues.
United StatesWhat I'm looking for
At DTE Energy, I analyze day-to-day operations and research root causes to help resolve issues. I use Maximo to unitize work orders and help ensure they’re settled by year-end.
I also use Maximo and SAP to cancel work orders and verify their dollar amounts. I facilitate and support CWIP, including training peers on system enhancements and Maximo applications.
I work closely with my supervisor on system enhancements and work changes, communicating through Outlook. I also participate in group huddles about productivity, ongoing issues, and ways to improve daily work.
Before DTE Energy, I worked as a Cashier at A&Q Auto / Sunoco Gas Station and as a Cashier / Customer Service employee at Tim Hortons, assisting customers and handling payments.
Experience
Work history, roles, and key accomplishments
Analyze and unitize day-to-day operations through Maximo and research root causes to resolve issues. Facilitate and support CWIP, including training peers on system enhancements and Maximo applications.
Cashier
A&Q Auto / Sunoco Gas Station
Jul 2017 - Jun 2019 (1 year 11 months)
Operated the register and credit card machines, prepared cash for daily deposits, and maintained register balances. Assisted customers by providing information and selling groceries and car-related items.
Cashier / Customer Service
Tim Hortons
Apr 2015 - May 2017 (2 years 1 month)
Served customer orders at windows, counters, and tables, and prepared and served beverages. Performed general maintenance duties and collected customer payments.
Education
Degrees, certifications, and relevant coursework
Eastern Michigan University
General Studies, General Studies
Completed one year of general studies at Eastern Michigan University.
Belleville High School
High School Diploma, General Studies
Earned a high school diploma with a focus on general studies.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Job categories
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