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Jay Benedick SANDOVAL

@jaybenedicksandoval

Project & Test Manager at Independent Contractor, gatekeeping e-commerce ingestion pipelines and diagnosing cross-platform sync failures.

Philippines

Message

At Independent Contractor, I gatekeep e-commerce ingestion pipelines and fulfillment workflows, diagnose cross-platform sync failures, and author technical engineering briefs.

I also verify operational data pipelines and use generative AI tools to draft scalable SOPs and streamline technical documentation.

Previously, as a Test Lead at Independent Contractor, I audited nested JSON webhooks and investigated data-drift anomalies across front-end, middleware, and OMS platforms. I also audited transactional inputs to protect customer record privacy and ensure data integrity.

At Reed Elsevier Philippines (LexisNexis Risk Insurance), I directed QA validation for products and authored master test plans and execution suites. I was recognized twice with formal performance awards for QA work on major enterprise initiatives.

Experience

Work history, roles, and key accomplishments

Current

Project & Test Manager

Current

Independent Contractor

Jan 2026 - Present (9 months)

Gatekept e-commerce ingestion pipelines and fulfillment workflows; diagnosed cross-platform sync failures and authored technical engineering briefs. Verified operational data pipelines and leveraged generative AI tools to draft scalable SOPs and streamline technical documentation.

Ecommerce Data Pipeline QA Sync Diagnostics Generative AI SOP Development Technical Documentation

Test Lead

Independent Contractor

Jul 2023 - Dec 2025 (2 years 5 months)

Resolved order processing issues by auditing nested JSON webhooks and investigating data-drift anomalies across front-end, middleware, and OMS platforms. Audited transactional data inputs to eliminate system data errors, protect customer record privacy, and ensure data integrity.

API Testing API Auditing Data Integrity Order Management Systems Data Drift Analysis

Project Lead in QA

Tech Mahindra XDS

Nov 2021 - Jun 2023 (1 year 7 months)

Enforced SDLC parameters and allocated engineering resources (UI/Backend) based on scope, keeping execution aligned with project milestones. Oversaw technical setup mapping and product configurations, delivering regular reporting to guarantee setup accuracy and operational consistency.

SDLC Resource Allocation Project Management Technical Setup Reporting

Lead Test Engineer

Reed Elsevier Philippines

Apr 2013 - Nov 2021 (8 years 7 months)

Directed end-to-end QA validation for LexisNexis Risk Insurance products, managing change requests, feature enhancements, and critical incident verifications. Authored master test plans, trace matrices, and automated/manual execution suites across full release lifecycles.

QA validation Test Planning Test Execution Change Management Incident Management

QA Engineer (Interim Lead - Marketing QA)

Nowcom Global Services, LLC

May 2012 - Mar 2013 (10 months)

Led the Marketing QA team in defining requirements, writing master test plans, and ensuring high release quality across web platforms. Managed a dedicated QA squad for bug reproduction and created deployment execution guides for Systems and Operations teams.

QA Leadership Test Planning Web Testing Bug Reproduction Deployment Guidance

Sr. Quality Test Engineer (SPQA Team Lead)

Hypercom (Asia) / VeriFone

Jun 2010 - Mar 2012 (1 year 9 months)

Established and managed the Manila SPQA engineering team, collaborating directly with US QA Management on global test directives. Directed test execution across all software products and coordinated post-acquisition cross-platform integration with VeriFone developers.

Team Leadership Test Execution Cross Platform Integration Global Collaboration