Open to opportunities

Mark Rico

@markrico

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Results-driven Software QA Analyst delivering reliable enterprise, retail, and e-commerce solutions.

Philippines

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What I'm looking for

I seek a collaborative company where I can lead QA efforts, improve test processes, and help deliver high-quality software while growing into broader QA leadership.

I am a results-driven Software QA Analyst with over six years of experience in enterprise, retail, and e-commerce testing, focused on ensuring stable, client-ready releases.

I have led QA strategy and execution across multiple concurrent projects, owning test planning, execution, defect management, and UAT readiness while coordinating with developers, product managers, and business analysts.

My hands-on testing expertise includes functional, regression, integration, performance, load, and campaign testing, and I frequently use SQL, Postman, GitHub, Jira, and Monday.com to verify and track issues.

I am recognized for translating complex business requirements into effective test coverage, acting as a primary QA contact for clients, and delivering high-quality solutions on schedule.

Experience

Work history, roles, and key accomplishments

Software QA Analyst

iRipple Inc.

Aug 2023 - Jul 2025 (1 year 11 months)

Served as QA lead for three client projects across Barter™, owning test planning, execution, defect resolution, and UAT readiness to ensure client-ready releases on schedule.

Functional Testing Regression Testing Integration Testing Postman SQL GitHub Test Planning

Software QA Analyst

Mundomo.com Inc.

Jul 2020 - Apr 2023 (2 years 9 months)

Promoted to lead QA tester overseeing system, performance, regression, and data-interface testing while coordinating with dev and product teams to deliver stable releases.

Test Systems Performance Testing Jira Monday.Com SQL Bug Reporting Test Plans

QA Tester

Skyline Dynamics

Nov 2018 - Jul 2020 (1 year 8 months)

Executed functional and regression tests, logged and tracked defects, and supported QA standards to improve application quality and reduce production issues.

Functional Testing Regression Testing Reporting QA

MIS Coordinator

EEI Corporation

Jun 2014 - Jul 2018 (4 years 1 month)

Managed MIS operations for a coal thermal plant project, overseeing system installations, server monitoring, policy implementation, and MIS team supervision to ensure uptime and data security.

Citrix Oracle System Implementation MIS Team Supervision Troubleshooting IT Support

MIS Computer Tech

EEI Corporation

May 2012 - Jun 2014 (2 years 1 month)

Performed installation, configuration, maintenance, and periodic servicing of computer systems while providing end-user support and producing daily service status reports.

Maintenance end user support Reporting Troubleshooting

Education

Degrees, certifications, and relevant coursework

AMA Computer College East-Rizal

Bachelor of Science, Information Technology

Completed a Bachelor of Science in Information Technology with a major in Network Administration focusing on IT infrastructure and network management.