At School of Medical Devices, I collaborated on an AI-powered virtual assistant designed to automate customer support. I implemented Natural Language Processing functionality to interpret and respond to user requests.
I also participated in testing, debugging, and performance optimization, helping reduce response errors by approximately 25%. I contributed to software design discussions and scalable application features within an Agile development environment.
For a university project, I collaborated on a web application for a pet grooming business. It included appointment scheduling through an integrated calendar, along with customer and pet records.
I also contributed to inventory tracking and a financial management module for the project. My background includes frontend and backend development, database management, and a Bachelor's degree in Business Informatics from Universidad de Costa Rica.
