Jasmine Hassan

I’m a dedicated, highly organized Certified Pharmacy Technician (CPhT) with 7 years of progressive experience across CVS Health and medicine-to-go pharmacies, including extensive time as a Lead Pharmacy Technician. I’m known for managing high-volume workflows, resolving complex prior authorizations with insurance providers, and staying calm while handling heavy patient voicemail and phone call volumes.

As a leader, I oversee daily pharmacy operations, train incoming technicians on CVS RxConnect systems, safety protocols, and customer service standards, and strengthen team performance through staff scheduling and workflow optimization. I also drive inventory control (cycle counts and stock levels), manage returns, and support patient-focused care through immunization administration and clear conflict resolution.