Haily Grigg
@hailygrigg
I’m a lead pharmacy technician who improves patient safety, accuracy, and throughput through strong team leadership.
What I'm looking for
I’m a CPhT Lead Pharmacy Technician building upon retail and immunizer experience to oversee central pharmacy and non-sterile pre-packing operations in a high-acuity inpatient environment. I collaborate closely with coordinators, pharmacists, nurses, and cross-functional partners to maximize patient safety and continuous quality improvement.
In my current role, I train, mentor, and supervise new pharmacy technicians, trainees, volunteers, interns, and pharmacists while ensuring efficient medication distribution and operational continuity. I prepare non-sterile compounds, including Chemotherapy, Cytotoxic, and Hazardous medications per USP 797 and USP 800.
Previously, as a Lead Pharmacy Technician, CPhT, Immunizer, and Front Store Support (Keyholder) at CVS Pharmacy, I directed pharmacy personnel for accuracy while triaging roughly 400 prescriptions daily. I supported the pharmacist with day-to-day activities such as daily/weekly regulatory reports, pharmacy scheduling, and vaccine administration.
Recognized for the highest vaccine co-administration rate in the region and globally for scheduling optimization, I helped create a one-team schedule across the district to eliminate coverage gaps. I also managed annual pharmacy inventories and delivered results by balancing quality, efficiency, accuracy, and compliance.
Experience
Work history, roles, and key accomplishments
Operations Manager (Keyholder)
CVS Pharmacy
Aug 2025 - Present (10 months)
Support total store operational management as a developmental role, executing merchandising strategies, managing inventory and assets, and assisting with staffing through interviews, scheduling, and training. Partner with the pharmacy team on training and follow-up to support operational and service improvement.
Lead Pharmacy Technician
Shands Teaching Hospital
Jul 2025 - Present (11 months)
Oversee Central Pharmacy and non-sterile pre-packing operations in a high-acuity inpatient setting, preparing thousands of unit doses of adult and pediatric general meds and specialty drugs. Train and supervise pharmacy personnel while preparing USP 797/800 non-sterile compounds, including chemotherapy, cytotoxic, and hazardous medications.
Lead Pharmacy Technician (Keyholder)
CVS Pharmacy
Jan 2023 - Aug 2025 (2 years 7 months)
Direct pharmacy personnel for accuracy while triaging roughly 400 prescriptions daily and ensuring safe medication preparation. Assist pharmacists with day-to-day operations including daily/weekly regulatory reports, scheduling, vaccine administration, annual pharmacy inventories, and cross-store coverage planning.
Registered Pharmacy Technician
CVS Pharmacy
Jul 2020 - Jan 2023 (2 years 6 months)
Support front-store pharmacy operations by entering prescriptions, applying correct billing/insurance coupons, calculating day supply, and coordinating prior authorizations with providers and insurers. Fill prescriptions, perform patient care calls for adherence, and manage inventory via cycle counting and ordering while handling documentation and filing.
Education
Degrees, certifications, and relevant coursework
Haily hasn't added their education
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