At SimplifyNext, I lead the business analysis workstream for an enterprise HR transformation, delivering a Microsoft Power Platform solution across the HR lifecycle. I also designed its integration with SAP SuccessFactors for end-to-end HR data exchange.
I defined requirements and data flows for an HR AI chatbot drawing on company policies, SAP SuccessFactors, and departmental websites. To make delivery clearer, I introduced baseline freezes, single-owner accountability, and one source of truth that helped turn a stalled design review into a repeatable approval cycle.
Previously, at AvePoint, I designed an AI framework adopted across delivery teams and automated manual processes with Power Automate. At OCBC, I contributed to digital transformation in a regulated banking environment, translating requirements into user stories and use cases and supporting UAT and regression testing.
