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Jannatul Fardows

@jannatulfardows

Administrative and financial records professional at Government of Alberta who processed invoice payments and audited funds administrators.

United States

Message

At Government of Alberta, I reviewed Family Managed Services agreements and amendments with PDD case teams. I validated claims, processed invoice payments, and maintained reconciliation.

I also monitored overdue invoices, refunds, and returns, and performed quarterly audits of funds administrators for compliance with government policies and procedures.

Previously, I recorded public complaints and managed electronic records at Government of Alberta. At CDI College, I developed student financial plans and supported financial aid applications; at TD Bank, I processed daily financial transactions.

Experience

Work history, roles, and key accomplishments

Family Managed Services Agreement Worker

Government of Alberta

Apr 2024 - Aug 2026 (2 years 4 months)

Collaborated with PDD case teams on Family Managed Services agreements and amendments. Validated claims, processed invoice payments, monitored overdue invoices, and performed quarterly audits.

Records Management Financial Transactions Invoice Processing Reconciliations Audit Compliance Customer Service Data Analysis

Office Administrator

Government of Alberta

Sep 2022 - Apr 2024 (1 year 7 months)

Recorded and tracked public complaints in the Environmental Management System. Conducted corporate registry searches, performed record reviews, and managed electronic records.

Records Management Data Entry Environmental Management Systems (EMS)Corporate Registry Electronic Records Customer Service Correspondence

Registrar Office Administrator

CDI College

May 2022 - Aug 2022 (3 months)

Audited admissions systems and processes to ensure compliance with institutional policies. Maintained accurate student records and supported transfer credit assessment.

Records Management Data Entry Student Records Compliance Audit Customer Service

Student Financial Planner

CDI College

Jan 2021 - May 2022 (1 year 4 months)

Developed individualized financial plans for students and supported loan and financial aid applications. Managed financial aid processes and consistently ranked among top three planners.

Financial Planning Student Loan Financial Aid Customer Service Data Management Administrative Support

Customer Experience Associate

TD Bank

Aug 2018 - Jan 2021 (2 years 5 months)

Processed daily financial transactions and identified customer needs to recommend banking products. Supported branch operations and referred customers to specialists.

Financial Transactions Customer Service Banking Products Cash Balancing Administrative Tasks