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Janice Schafroth

@janiceschafroth

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Organized office manager with strong customer service, coordination, and conflict-resolution skills.

United States

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What I'm looking for

I am seeking a role with clear responsibilities where I can apply customer service, coordination, and leadership skills in a supportive team that values communication and growth.

I am an experienced office manager and customer-facing professional with nearly a decade coordinating projects, closing sales, and maintaining up-to-date knowledge of company policies and industry trends.

My background includes direct care and support roles where I developed strong active listening, empathy, documentation, and time-management skills; I have supervised groups, managed schedules, and ensured safety and quality of care.

I bring a practical trade-school foundation in building and apartment maintenance, leadership in day-to-day operations, and a focus on professional, empathetic customer interactions to help teams run smoothly and clients feel supported.

Experience

Work history, roles, and key accomplishments

Office Manager

Colorado Premier Insulation

Nov 2015 - Aug 2024 (8 years 9 months)

Managed office operations and client relations, closed product sales by matching solutions to customer needs, and coordinated projects between clients and insulation crews to ensure timely delivery and compliance with company policies.

Customer Service Sales Project Coordination Conflict Resolution Office Administration Communication Compliance Policies Scheduling

Personal Care Provider

Center Home Care

Mar 2014 - Sep 2015 (1 year 6 months)

Provided in-home personal care including meal preparation, hygiene assistance, household maintenance, errands, and mobility support to improve clients' comfort and daily living outcomes.

Personal Care Hygiene Assistance Housekeeping Time Management Patient Support Errands

Direct Support Professional

Langdon Hall

Apr 2011 - Dec 2013 (2 years 8 months)

Supervised and trained small groups of individuals with developmental disabilities, documented goals and incidents, organized activities and volunteer schedules, and maintained safety procedures to support client development.

Support Services Individualized Support Collaboration