Janani Jaan
@jananijaan
Product Owner with expertise in travel tech and user experience.
IndiaWhat I'm looking for
I am a dedicated Product Owner with a strong background in travel technology, specializing in enhancing user experiences and optimizing booking processes. My recent role at Clarity Travel Tech Solutions involved launching innovative platforms like MyJournify Holidays and AMAL, which significantly improved booking conversions and customer satisfaction. I led a talented scrum team, ensuring timely delivery of product initiatives while addressing over 600 bugs to enhance platform stability.
Previously, as a Program Manager at Pickyourtrail, I successfully delivered numerous product initiatives that boosted customer satisfaction and operational efficiency. My efforts in developing tools and automating processes not only streamlined operations but also drove substantial revenue growth during challenging times. I am passionate about leveraging data-driven decision-making to create impactful travel solutions that resonate with users.
Experience
Work history, roles, and key accomplishments
Product Owner
Clarity Travel Tech Solutions
Jun 2024 - Present (1 year 5 months)
Launched MyJournify Holidays, a B2C travel platform powered by Malaysian Airlines, optimizing flight + hotel and standalone hotel bookings through improved UX revamp, travel search accuracy and booking flow optimization, resulting in a 30% increase in bookings. Led the end-to-end launch of AMAL, an exclusive Hajj travel booking platform by Malaysian Airlines, integrating regulatory compliance and
Program Manager
Pickyourtrail
May 2019 - Present (6 years 6 months)
Delivered 10+ product initiatives with a 95% on-time completion rate, driving improvements in product functionality and user experience. Ideated and developed an in-house Sales Planning Tool to streamline vacation planning, reducing customer unhappiness by 20%. Increased NPS from 27 to 43 by implementing targeted product enhancements and streamlining internal processes, leading to a measurable boo
Education
Degrees, certifications, and relevant coursework
Anna University
MBA - General Management, General Management
Studied general management principles and practices, focusing on business administration and strategic decision-making.
Ethiraj College for Women
B.A - Tourism and Travel Management, Tourism and Travel Management
Completed a Bachelor of Arts in Tourism and Travel Management, gaining expertise in the tourism industry and travel operations.
Availability
Location
IndiaAuthorized to work in
Job categories
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