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Jana CrielJC
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Jana Criel

@janacriel

Underwriting Associate at Wells Fargo who reviewed loan timelines and strengthened quality assurance.

United States
Message

At Wells Fargo, I reviewed loan timelines for Remediation Management, examining loan documentation and completing waterfall recalculations where permissible. I identified risks and problem areas while maintaining a pipeline of 10–225 loans.

As a quality assurance partner, I validated team members’ data against investor policies before the next remediation step. I also conducted first- and second-level reviews for assigned CIRT issues and reviewed documentation for accuracy and completion.

Earlier at Wells Fargo, I analyzed loan applications and assessed creditworthiness, reviewed short sale offers, and supported customers in foreclosure or at risk of delinquency. I also created a tool template to aid the bankruptcy amendment process and job aids to help peers with compliance and quality.

Experience

Work history, roles, and key accomplishments

AL

Client Group Analyst

AllianceBernstein

Jul 2025 - Oct 2026 (1 year 3 months)

■ Prepared 100+ standard and customized reports that are clear, accurate, and effectively communicate data insights.
■ Trained team members on the use of reporting tools, increasing overall productivity within the
department.
■ Collaborated with cross-functional teams to enhance data accuracy and reporting efficiency.

Wells Fargo logoWF

Bankruptcy Specialist

Apr 2016 - Mar 2017 (11 months)

Interacted with bankruptcy attorneys and managed requests to amend proof of claims. Reviewed court orders and researched loan records to negotiate with attorneys and debtors, and created a tool template to aid the amendment process.

Bankruptcy
Proofs Of Claim
Judicial Orders
Loan Records
NegotiationSMEProcess Improvement
Tool Development
Wells Fargo logoWF

Loan Adjustor – Short Sales

Jan 2015 - Mar 2016 (1 year 2 months)

Analyzed, reviewed, and decisioned short sale offers by partnering with Appraisal and REO departments to maximize net proceeds. Evaluated short sale documentation and maintained delegation signing authority while condensing reputational and financial risk.

Short Sale
UnderwritingRisk Management
Appraisal
REOs
Credit AnalysisInfosec
Delegation
Wells Fargo logoWF

Loan Servicing Specialist 4 – FCC Research/ Escalations Team

Sep 2013 - Jan 2015 (1 year 4 months)

Responded to customer inquiries by partnering with CCRG and Office of the President to assist customers in foreclosure or at high risk for delinquency. Analyzed and solved complex operational and systems-related issues under limited supervision.

Wells Fargo logoWF

Loan Servicing Specialist 3 – FCC and FCC Pilot Team

Apr 2012 - Aug 2013 (1 year 4 months)

Completed customer inquiries with strong telephone etiquette and compliance conformity. Managed a pipeline of 73-230 loans in a call center environment, discussing cash incentives for liquidation through Deed in Lieu and Short Sales.

Education

Degrees, certifications, and relevant coursework

Jana hasn't added their education

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Tech stack

Software and tools used professionally

Availability

Looking for a job

Location

United States

Authorized to work in

Salary expectations

63k+ USD

Job categories

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