JAMU SEKH

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·       Visited Japan for Process Migrated from Japan to India.
·       Prepared Process Map and SOP.
·       Provide step-by-step guidance (written/verbal) for technical or service-related issues to customer.
·       Resolve the Vendor queries (Ticketing tolls Service Now, Remedy force )
·       Handling the Japan mailbox queries, live chat& telephonic support.
·       Preparing Training plan

• Vendor Payment Clearance( twice in a week using the Japanese software )
• Invoice Processing (All invoice in Japanese Language)
• Japanese Travel & Expense Pre-pay Audit.(All T&E report in Japanese Language)
• Regular meeting and discussion with counter team in Japan.
• Language co-ordination between BLR team & Onsite team.
• Translation of purchase form, invoice and other audit paper & interpre

• Handling the purchase related queries for Japan Team
• Clarifying the queries and issuing the purchase order for Japan Team
• Keeping a vigil on all ongoing and incoming project related to Purchase
• Having a daily communication and meeting with Japan Team related to purchase project
• Payment and delivery follow up
• Weekly meeting with Japan Team and Bangalore Team for update over payment and

• Ensure quality and timely delivery of e-book editing, quality check and other work that is assigned and commitment to meet deadlines.
• Get trained on processes quickly and ramp up and deliver successfully on the assigned editing or QA work.
• Understand the existing guidelines and standard operating procedures and follow them without deviation and should have the ability to revise standard oper

• Administer all credit letters and process same to ensure smooth transactions for all
Overseas goods and maintain accuracy of all financial information.
• Design all standard operating procedures for all import and export processes according to
Company policies and administer each shipment to avoid any delays and monitor all
Activities in foreign trade zone.
• Independent handling

Accounting, Business Organisation, Law, Economic.