JAMILDA V JOSEPH
@jamildavjoseph
I lead Agile delivery, Scrum ceremonies, PMO governance, and large-scale resource planning across enterprise IT teams.
IndiaWhat I'm looking for
I've delivered Agile projects, PMO operations, and governance across Accenture, IBM, and Convergys over 18+ years in IT delivery.
At Accenture, I facilitate Scrum ceremonies, PI Planning, backlog refinement, dependency management, and Jira reporting while monitoring sprint health, capacity, velocity, and delivery commitments. I also support teams and stakeholders with prioritization, impediment removal, governance reporting, and continuous improvement.
Previously, I led PMO operations for projects with 150+ resources, covering resource forecasting, budgets, SLAs, risks, incidents, executive reporting, and delivery performance. I'm PMP, PSM I, ITIL v4, and Google Project Management certified, and I'm seeking Scrum Master, Agile Delivery Manager, or Project Manager opportunities across Europe.
Experience
Work history, roles, and key accomplishments
Facilitated Agile ceremonies including daily stand-ups, sprint planning, reviews, retrospectives, and PI planning. Managed Jira health, tracked delivery metrics, and supported stakeholder collaboration and governance reporting.
Managed PMO operations for projects with 150+ resources, including resource planning, financial reporting, and SLA governance. Coordinated incident management, executive reporting, and continuous improvement initiatives.
Supported project planning, tracking, and governance, and managed releases and transition activities. Coordinated incident management and provided infrastructure support, while mentoring new hires.
Technical Support Associate
Convergys India
Apr 2007 - Nov 2007 (7 months)
Provided technical support and incident resolution for Microsoft Windows XP, ensuring SLA compliance and quality standards. Coordinated client software needs and post-implementation support.
Education
Degrees, certifications, and relevant coursework
Goa University
Bachelor of Engineering, Computer Science
Bachelor of Engineering in Computer Science from Goa University, completed in 2006.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Job categories
Skills
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