Open to opportunities

Jamie User

@jamieuser3

I build healthcare-first social communities with empathy, creating faceless reels and content strategies that earn trust organically.

Zimbabwe

Message

What I'm looking for

I’m looking for a role where I can own social media strategy, grow community, and produce engaging short-form video for health and wellness brands—using AI-assisted workflows while keeping a human, empathy-driven voice.

I’m a Social Media Manager and Content Strategist with 20 years in healthcare and a proven track record building large, engaged online communities from scratch. I approach social with the same empathy that guided my patient care—creating content that speaks to people, not sells to them.

Over the years, I grew a mental health Facebook community to 580K+ followers and a private group to 9.5K+ members—completely organically. I’ve also achieved monetization through brand partnerships and in-platform revenue streams while maintaining high loyalty and retention through community moderation and engagement.

As the Founder & Social Media Manager at Relatable Chaos Social Media Management Agency, I build end-to-end content systems: onboarding workflows, service packages, content calendars, captions, and engagement plans tailored to each client’s niche audience. I manage multiple Instagram accounts, analyze reach and engagement, and continuously refine strategy using performance data.

I specialize in short-form, faceless reel production and brand storytelling, supported by AI-assisted workflows across scripting, production, and creative processes. From launching a YouTube learning channel to producing daily cross-platform content, I’m focused on helping wellness and healthcare brands build trust through consistent, human-centered content.

Experience

Work history, roles, and key accomplishments

Current

Founder & Social Media Manager

Current

Relatable Chaos Social Media Management Agency

Sep 2025 - Present (10 months)

Launched a boutique social media management agency serving small businesses and wellness professionals, building onboarding workflows and content systems from the ground up. Produce faceless short-form reels, manage Instagram accounts, and use analytics to refine content strategies.

Social Media Strategy Content Strategy Faceless Short Form Reels Community Management Analytics Reporting Meta Business Suite Instagram Canva Capcut

Current

Content Producer

Current

The Learning Spot for Kids (YouTube)

Jan 2025 - Present (1 year 6 months)

Launched an educational YouTube channel and produced 6 AI-assisted videos within 3 months of launch. Designed an A-Z educational song and video series and built scalable AI workflows for scripting, music composition, and visual production.

YouTube content production Music composition Visual production ChatGpt Gemini

Current

Founder & Content Creator

Current

Relatable Chaos Co.

Jan 2013 - Present (13 years 6 months)

Grew a Facebook page to 580K+ followers and a private community group to 9.5K+ members entirely through organic content strategy. Planned and published daily short-form content across multiple platforms and managed community moderation and engagement.

Community Management Facebook Groups Content Planning Community Moderation Brand Partnerships Monetization Facebook Instagram YouTube X++Pinterest TikTok

Current

Occupational Therapy Assistant (COTA)

Current

Various Skilled Nursing Facilities

Jan 2009 - Present (17 years 6 months)

Provided patient care for up to 10 patients daily across skilled nursing and rehabilitation settings. Used empathy-driven communication, documentation, and organizational skills that support health and wellness audience engagement and content strategy work.

Patient Care Rehabilitation Healthcare Communication Documentation Organization

Sales & Social Media Consultant

Mary Kay

Jan 2022 - Jan 2025 (3 years)

Built and nurtured an online customer community through consistent social content and direct engagement. Created promotional content tied to brand campaigns and tracked engagement metrics and sales performance to optimize the content approach.

Social Media Marketing Customer Community Content Promotion And Engagement Metrics Sales Performance