Seeking stable, full-time remote work in technical documentation, publications or desktop publishing with an international team. I bring six years of documentation experience, extensive IT knowledge and multilingual publishing skills. Based in South Africa; open to employment or ongoing full-time consulting. Target: USD 65,000 annually, negotiable.
Looking for a job
Jamie Mackintosh
@jamiemackintosh
Technical writer at Robertson & Caine | Producing Catamaran owner’s manuals, systems manuals, interactive parts manuals, translation and localization.
South AfricaWhat I'm looking for
At Robertson and Caine, I compile and maintain Owner’s, Parts and Systems Manuals for new and current models, and prepare final documents for print and production.
I manage multilingual Owner’s Manuals from source documentation through machine translation, review and desktop publishing, including Spanish, German, French and Croatian versions. I also apply approved design and engineering changes and look for ways to improve documentation workflows with technology.
At Caudwell Marine, I prepared technical manuals in Adobe InDesign and created illustrations and graphics for manuals and marketing materials. My work included document version control, photography documentation and support for the product launch.
Earlier, I supported service desk operations at ITPlus Technologies and coordinated a stewardship centre team at Downes Murray International. My experience also includes client liaison and preparing court documents for printing and dispatch.
Experience
Work history, roles, and key accomplishments
RC
Current
Desktop Publisher / Technical Writer
Robertson and Caine
Oct 2023 - Present (3 years)
Compile and maintain new-model Owner's, Parts and Systems Manuals, ensuring accurate and consistent technical documentation. Manage translation of manuals into multiple languages and prepare final manuals for print and production.
IT
Service Desk Administrator (Management)
ITPlus Technologies
Feb 2022 - Sep 2023 (1 year 7 months)
Managed service desk operations including ticket logging, troubleshooting, and resource allocation. Handled HR tasks, payments, and customer liaison while supporting system improvements.
DI
Stewardship Coordinator (Management)
Downes Murray International
Nov 2019 - Dec 2021 (2 years 1 month)
Managed a team of 12 employees, overseeing database operations, report preparation, and IT support. Coordinated daily work distribution and maintained client communications.
CM
Technical Writer
Caudwell Marine
Oct 2016 - Jul 2019 (2 years 9 months)
Prepared technical manuals and illustrations using Adobe InDesign, Illustrator, and Photoshop. Managed documentation version control, photography, and graphic design for marketing and product launches.
NT
Client Liaison
Nex-Gen Technologies
Jan 2014 - Jul 2016 (2 years 6 months)
Provided product training and client support for new installations, ensuring client requirements were met. Acted as a communication channel between clients and internal departments.
AS
Administrator
Appeal Document Services
Jan 2007 - Aug 2013 (6 years 7 months)
Handled bulk document scanning, preparation of court documents, and restoration of documents in Photoshop Elements. Managed workflow, training, and finalization of appeal records for printing and binding.
Education
Degrees, certifications, and relevant coursework
DA
Damlin Exercise Trainers Academy
Diploma, Fitness
Completed a Fitness Diploma at Damlin Exercise Trainers Academy in 2006.
DA
Damlin Exercise Trainers Academy
Certificate, Fitness
Completed a Fitness Certificate at Damlin Exercise Trainers Academy in 2005.
TS
The Kenmont School
Matric, General
Completed Matric at The Kenmont School in 2002.
Tech stack
Software and tools used professionally
Availability
Looking for a job
Location
South AfricaAuthorized to work in
Salary expectations
65k-70k USD
Social media
Job categories
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