James Willmer

I am a customer-focused professional with extensive experience in sales, customer support, and technical troubleshooting. My strong problem-solving and time management skills ensure efficient handling of inquiries and product-related challenges. I am passionate about delivering exceptional customer experiences and driving business success.

Currently, I serve as the Sales and Customer/Technical Support Manager at Nu Tech Water LLC / LifeIonizers, where I manage UK and international sales inquiries, lead follow-ups, and customer support using CRM tools. My role involves providing troubleshooting and product guidance to a wide client base, which has allowed me to develop deep technical knowledge. I have successfully closed high-value sales and increased sales conversions through effective lead tracking and CRM optimization.

Previously, I worked at Scarecrow Group Ltd, where I delivered customer and sales support across domestic and international markets. I created customized sales proposals, built strong relationships with customers, and conducted technical analysis and troubleshooting. My experiences have equipped me with the skills to influence key industry buyers and enhance customer retention.