JNJames Njaaga
@jamesnjaaga
Results-driven IT professional with expertise in project management and technology strategy.
CanadaWhat I'm looking for
As a seasoned IT professional, I have a proven track record of driving business excellence and competitive advantage through technology strategies that align with corporate goals. With a strong background in project management, IT budgets development, and IT documentation, I excel in introducing organizational change and accelerating customer service levels. My expertise in software development lifecycle, relational database design, and data modeling and analysis enables me to facilitate business excellence and competitive advantage.
Throughout my career, I have demonstrated exceptional skills and experience in consensus building, partnering with senior business leaders, and working collaboratively with all levels to assess, plan, and implement workable IT solutions. My friendly and approachable demeanor has earned me the reputation as a “go-to resource” who brings subject matter expertise in IT.
With a strong educational background in Health Informatics, Business Analysis, and Information Technology, I am well-equipped to tackle complex IT projects and drive major initiatives through dispersed and complex enterprises. My expertise in IT security, IT best practices, and IT risk management ensures that I can identify and mitigate potential risks, ensuring the integrity of organizational data and systems.
Experience
Work history, roles, and key accomplishments
IT Manager
Canadian College of Health Leaders
Jan 2023 - Present (2 years 4 months)
As IT Manager, I develop and maintain IT documentation, direct technical projects, and advise leadership on leveraging technology to improve business processes. I also act as a liaison between internal teams and external stakeholders to translate user requirements into viable products.
IT Coordinator
Canadian College of Health Leaders
Apr 2021 - Jan 2023 (1 year 9 months)
In my role as IT Coordinator, I managed vendor relations, coordinated document management strategies, and oversaw IT projects from initiation to completion. I also provided help-desk support and created IT security awareness training for staff.
IT Director
Jayson-myers Canada Inc
Oct 2020 - Apr 2021 (6 months)
As IT Director, I designed and maintained the company’s website, developed a Shopify site that increased sales by 50%, and conducted research on new technology initiatives to keep the organization competitive.
Education
Degrees, certifications, and relevant coursework
James hasn't added their education
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Location
CanadaAuthorized to work in
Skills
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