Open to opportunities

james mutero

@jamesmutero

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Results-driven academic and content writer with 5+ years of experience.

Kenya

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What I'm looking for

I am looking for a challenging role in academic writing or digital content development that allows me to utilize my analytical and writing skills to deliver high-quality content.

I am a results-driven academic and content writer with over 5 years of experience in producing high-quality, plagiarism-free research papers, essays, and SEO-optimized content. My proven ability to meet tight deadlines and manage diverse client requirements has been honed through platforms like Upwork, where I have delivered over 200 academic papers with a 98% client satisfaction rating. My expertise extends to digital marketing, content strategy, and client communication, allowing me to create impactful content that resonates with audiences.

Throughout my career, I have successfully boosted engagement for various clients, including a notable 35% increase in digital campaigns for Trailblazers Volleyball Club. My commitment to excellence is reflected in my meticulous approach to data entry and analysis, ensuring 100% accuracy in all projects. I am passionate about building long-term freelance relationships through timely delivery and original content, and I continuously seek opportunities to enhance my skills in academic writing and digital content development.

Experience

Work history, roles, and key accomplishments

Current

Freelance Academic & Content Writer

Current

Upwork

Jul 2020 - Present (4 years 11 months)

Delivered over 200 academic papers with a 98% client satisfaction rating via Upwork and direct contracts. Created SEO content and digital campaigns for Trailblazers Volleyball Club, boosting engagement by 35% in 6 months.

Content Writing SEO Optimization Digital Marketing Client Communication Data Entry Project Coordination Grammarly Google Docs

Postal Controller

Postal Corporation of Kenya

Jun 2016 - Jun 2020 (4 years)

Managed over 50 Parastatal courier accounts, growing monthly dispatch volumes by 15%. Spearheaded EMS product promotion leading to a 12% increase in regional sales.

Account Management Administrative Support Sales Customer Satisfaction

Bank Teller – Supreme Banking Division

Equity Bank of Kenya

Aug 2014 - Sep 2015 (1 year 1 month)

Processed transactions for high-net-worth clients, maintaining accuracy and confidentiality. Introduced over 300 clients to the new biometric system, achieving a 90% enrollment rate within 3 months.

Customer Service Confidentiality Account Management

Education

Degrees, certifications, and relevant coursework

Dedan Kimathi University of Technology

Bachelor of Commerce, Human Resource Option

Studied a comprehensive curriculum in Human Resource Management, covering key areas such as Organizational Behavior, Labor Law, and Performance Management. Gained expertise in Training & Development, preparing for a career in human resources.