Jaime Baldo

- Planned and executed cost control and optimization initiatives that resulted in a 52% reduction in monthly AWS billing while improving availability and efficiency.
- Built up a Terraform ecosystem with self-serve repositories and modules for the developers to interact with to cover their needs.
- Bring the Platform into alignment with security compliance frameworks.

Owned platform development lifecycle and delivered company-wide observability across 70+ AWS accounts, cutting GitLab pipeline consumption by over 40% and improving executive visibility with centralized Grafana dashboards.

Managed and standardized core AWS infrastructure, achieving SOC 2 compliance, reducing outages by 95% and cutting monthly infrastructure costs by 40% through documentation, automation and cost optimization.

Led DevOps team, migrated to cloud provider and overhauled Ansible IaaC to improve modularity and stability, reducing a key business cost by up to 83% and mentoring junior hires.

Managed IT infrastructure across 9 international offices supporting 300+ employees and administered AWS and Azure cloud services to ensure global operational continuity.

Provided 24/7 support as part of the Global Operations Center for global systems infrastructure encompassing over 70,000 components to maintain service availability.

Developed and deployed proprietary logistics systems at customer sites worldwide, leading projects for clients including Alliance Healthcare, AmerisourceBergen and Ikea.

Provided level 1 and 2 troubleshooting and user support as part of the support department to maintain operational IT services.

Assisted the Local IT Manager supporting infrastructure across five group-owned buildings and resolving user IT issues.

Activities and societies: Cisco Diplomas: CCNA Exploration: Routing Protocols and Concepts; Network Fundamentals; Routing and Switching Essentials.

Completed Técnico Superior en Administración de Sistemas Informáticos en Red (NFQ Level 6) focusing on network and systems administration, including Cisco CCNA exploration modules.