In my Prop Trading & Community Support work, I developed hands-on knowledge of prop firm challenges, account rules, drawdown limits, consistency requirements, payouts, and trading conditions.
I assisted community members by explaining account rules, trading requirements, risk parameters, and common account issues in a clear and structured manner.
As a Customer Support Intern at Wipro, I helped resolve customer issues by understanding the problem, verifying information, and following established processes.
I escalated complex or unresolved issues to the appropriate team while ensuring proper follow-up. I also assisted with event coordination and match-day operations as a Cricket Match event volunteer.
