Jaedan Flores

I’m a detail-oriented administrative and customer service professional with experience in inpatient coordination, scheduling, and client support. I focus on keeping operations smooth through clear communication, organization, and problem-solving.

In my current role as a Dental Patient / Treatment Coordinator, I coordinate treatment schedules and manage appointment flow to support daily clinic efficiency. I maintain accurate, HIPAA-compliant patient records, explain treatment plans and estimates, and verify insurance eligibility, obtain authorizations, and process claims.

Previously, as a Front Desk Patient Coordinator, I handled high-volume phone traffic, managed check-in and appointment scheduling, and resolved routine issues in real time. I verified insurance eligibility, secured authorization numbers, handled billing and payment questions, and updated medical records while protecting confidential information.

Earlier experience includes working as a Spa Associate and an Administrative Assistant Intern, where I managed bookings, supported customers over calls, handled payments, and prepared reports and presentations. I bring strong scheduling and administrative support to roles in customer support, administration, or coordination.