Brandon Walker
@jada_brown
Dedicated customer service representative with strong communication skills.
What I'm looking for
I'm Jada Abby-Gayle Brown, a dedicated customer service representative with two years of experience at Itel BPO. My role involved handling inbound and outbound calls, addressing customer inquiries, and providing effective solutions to their problems. I take pride in my ability to listen to customer needs and deliver exceptional service.
Throughout my career, I have developed strong soft skills such as time management, adaptability, and teamwork. I am committed to continuous professional growth and am eager to take on new challenges that allow me to utilize my skills while contributing positively to my workplace.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Itel BPO
Jan 2020 - Jan 2021 (1 year)
Worked as a Customer Service Representative at Itel BPO for two years, handling inbound and outbound calls, addressing customer inquiries, and providing solutions to their issues. Developed strong communication and problem-solving skills while ensuring customer satisfaction.
Education
Degrees, certifications, and relevant coursework
Dunoon Park Technical High 6th Form
2021 - 2022
Dunoon Park Technical High
2016 - 2021
Trench Town Primary School
2010 - 2016
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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