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@jacquelinemoulen
Transformational coach and consultant specializing in habit, mindset change and financial advising.
I am a transformational coach and consultant with an MSc in International Business and 1,000+ hours of experience helping clients achieve lasting habit and mindset change. I blend hypnosis, NLP and behavioral science to create programs and 1:1 sessions in Dutch and English.
My background includes senior roles in financial and mortgage advising, market expansion in Portugal, and commercial training in Spain, alongside consultancy experience in process improvement and market-entry projects in Brazil and the Netherlands.
I bring cross-cultural experience, multilingual communication skills, and practical marketing and content-creation capabilities to support clients and organisations in personal transformation, sales growth, and service expansion.
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Work history, roles, and key accomplishments
Century 21
Sep 2024 - Present (1 year 2 months)
Provide real estate advisory services on Costa Blanca offering guidance on Spanish financial, legal and tax systems to clients and supporting property transactions.
Freelance
Dec 2016 - Present (8 years 11 months)
Developed and delivered self-paced coaching programs and 1:1 sessions in Dutch and English, creating a blended method (hypnosis, NLP, behavioural science) to achieve lasting habit and mindset change for 1000+ hours of client work.
Self Employed
Dec 2016 - Present (8 years 11 months)
Developed and delivered self-paced coaching programs and 1:1 sessions in Dutch and English, creating a proprietary method combining hypnosis, NLP and behavioral science to drive lasting habit and mindset change for 1000+ hours of client work.
Mortgage Direct
Dec 2014 - Apr 2024 (9 years 4 months)
Led market expansion into Portugal, mentored new advisors, and supported onboarding and client strategies while building long-term multi-level network relationships across Spain and Portugal.
Caser Seguros
Nov 2014 - Nov 2015 (1 year)
Achieved sales growth and onboarded five new agents through on-the-job training and events, improving commercial performance in the Alicante region.
Achmea Holding B.V.
Jun 2013 - Oct 2014 (1 year 4 months)
Evaluated risks, advised clients on product options, and implemented process improvements that enhanced sales outcomes within the Tilburg office.
C&A / Mercure / Vodafone
Jan 2001 - Jun 2012 (11 years 5 months)
Held customer-facing sales and support roles across retail and telecom, developing strong communication skills and a service-oriented work ethic from age 16.
Various Retail & Telecom
Jan 2001 - Jun 2012 (11 years 5 months)
Performed customer-facing sales and support roles across retail and telecom (C&A, Mercure, Vodafone), developing strong communication skills and service orientation from age 16.
Visagio Consultancy
Jun 2011 - Dec 2011 (6 months)
Supported development of business processes using ARIS, applied Deming continuous improvement methods, and assisted reorganization efforts in maritime and agricultural sectors.
Unipartners
Jan 2011 - Jun 2011 (5 months)
Researched global market entry strategies for a tech start-up with focus on the telecom sector, contributing to go-to-market analysis and recommendations.
Degrees, certifications, and relevant coursework
Certificate, Social Media Marketing
2022 - 2023
Completed training in social media marketing, content creation, and personal branding.
Certified NLP Practitioner, Neuro-Linguistic Programming
2020 - 2020
Completed certification as an NLP practitioner.
Certified Practitioner, Neuro-Linguistic Programming
2020 - 2020
Certified practitioner in Neuro-Linguistic Programming (NLP).
Certified Mortgage Advisor, Mortgage Advisory / Compliance
2019 - 2019
Certified mortgage advisor with training in anti-money laundering practices.
Certified Mortgage Advisor, Mortgage Advisory / Compliance
2019 - 2019
Certified mortgage advisor and completed training in anti-money-laundering practices in Spain.
Certified Hypnotherapist, Hypnotherapy
2016 - 2016
Certified hypnotherapist; practised techniques to address phobias, addictions, sleep issues, physical injury recovery, and fertility support.
Master of Science, International Business
2010 - 2012
Grade: 7.5 (average); Thesis grade: 8
Completed an MSc in International Business with specialization in Management, Change and Consultancy; thesis examined trust generation in Fairtrade organizations.
International Master and Master of Business Administration, International Business / Management
2011 - 2011
Completed an International Master and MBA program (English Master and Portuguese MBA) in São Paulo.
Master / MBA, International Business / MBA
2011 - 2011
Completed an International Master and MBA program (English master and Portuguese MBA) as part of study period in São Paulo.
Bachelor of Science, International Business
2005 - 2010
Grade: 7.5
Completed a Bachelor of Science in International Business; thesis focused on applying lean management practices within logistic service providers.
Bachelor, Commercial Economics
2003 - 2005
Completed a Bachelor in Commercial Economics with a minor in Philosophy and Ethics and studies in multiple languages.
Software and tools used professionally
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