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Jaco Toledo

@jacotoledo

E3 Specialist at HCLTech and Microsoft 365 security architect who automates tenant security audits and governs cloud access.

United States
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At HCLTech, I serve as an L3 technical escalation lead for Microsoft cloud, identity, and Azure infrastructure, and govern security and access policies across SharePoint Online, OneDrive, and Virtual Data Rooms.

As an independent cloud architect at JTG 365 LLC, I authored PowerShell frameworks and Python modules using Microsoft Graph API to audit tenant security baselines, identify gaps, and automate reporting. I also developed administrative tools and API integrations with FastAPI, TypeScript, and PostgreSQL.

At Gate Petroleum Company, I redesigned Conditional Access rules to eliminate legacy authentication and wrote PowerShell tooling for a zero-data-loss divestiture of 2,000+ accounts. I also delivered regulated endpoint security baselines and a phased Windows 11 rollout enforcing STIG compliance.

Experience

Work history, roles, and key accomplishments

CQ

Senior Microsoft 365 Consultant (L3 Escalation Lead)

Catapult Systems / Quisitive

Dec 2021 - Jan 2023 (1 year 1 month)

Served as senior escalation authority for a Premier Microsoft Cloud Solutions Provider, solving complex M365, Entra ID, Defender, Intune, and hybrid infrastructure issues for Fortune 500 clients. Led emergency incident response and resolved critical outages.

VB

Senior Systems Administrator

Vast Bridges

Jun 2015 - Jun 2016 (1 year)

Maintained 99.9% uptime across Linux hosting servers, Active Directory networks, and VoIP systems. Managed 400+ hosted websites, deploying OSSEC intrusion detection, Dockerized applications, and automated database backups.

Education

Degrees, certifications, and relevant coursework

Universidad EAFIT logoUE

Universidad EAFIT

Studies, Computer Science

Pursued computer science studies at Universidad EAFIT in MedellĂ­n, Colombia.

MC

Moultrie Technical College

Diploma, Networks and Computer Support

Earned diplomas in Networks and Computer Support from Moultrie Tech in Georgia.

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