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Jacob WeberJW
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Jacob Weber

@jacobweber

I build secure identity, endpoint, and network infrastructure for enterprise operations.

United States
Message

At Torchy's Tacos, I secure and optimize enterprise cloud environments with Global Administrator authority, IAM governance, SAML/SSO federation, and automated device compliance.

I've eliminated manual PowerShell workarounds by reconfiguring dynamic group rules to achieve 100% automated security compliance for onboarding. I also lead hybrid infrastructure and LAN deployments, documenting Fortinet routing and Cisco Meraki switch configurations for secure endpoint connectivity.

I bring 13 years of corporate IT experience across infrastructure operations, support leadership, MDM, remote access, and high-visibility collaboration spaces. Previously, I supervised support teams, reduced ticket escalations by 25%, and led a six-person enterprise mobility support team serving technical through C-level users.

Experience

Work history, roles, and key accomplishments

TT
Current

Support Systems Analyst (Lead Infrastructure & Cloud Operations)

Torchys Tacos

Jan 2022 - Present (4 years 8 months)

Exercises full Global Administrator authority to secure and optimize enterprise cloud environments, manage tenant-level identities, and enforce IAM policies. Engineered automated solutions for policy compliance and governed MDM platforms to ensure fleet compliance.

Education

Degrees, certifications, and relevant coursework

University of North Texas logoUT

University of North Texas

Bachelor of Arts, General Studies

Bachelor of Arts in General Studies with concentrations in English, Philosophy, and Biology from the University of North Texas.

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