Open to opportunities

Jacob Haugland

@jacobhaugland

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Substitute teacher and shift lead who keeps teams organized and prepared.

United States

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What I'm looking for

I’m looking for a role where I can support smooth daily operations—coordinating schedules, communicating clearly, and leading under pressure. I want a team that values professionalism, organization, and practical problem-solving.

I’m a Substitute Teacher focused on maintaining structured classroom operations and strong communication, adapting quickly to changing schedules and priorities while supporting students through daily learning needs. I can reliably manage up to 30 students and keep lessons running smoothly, including in special needs environments.

Before and alongside teaching, I built hands-on leadership experience as a Server/Shift Lead/Trainer at Garvy Center (UCF). I supported high-volume dining and catering by coordinating food preparation, shift priorities, team communication, and operational logistics—especially during peak service periods.

I’m also experienced in event support from the Maitland Art and History Museum, where I helped run public and private events through guest communication and discretion. I bring a professional, calm presence, strong organization, and the ability to multitask while protecting confidentiality and delivering great customer and community experiences.

Experience

Work history, roles, and key accomplishments

Current

Substitute Teacher

Current

Kelly Education

Mar 2025 - Present (1 year 3 months)

Maintained structured classroom operations for up to 30 students daily by adapting to changing schedules and administrative priorities. Coordinated classroom continuity and communication with faculty, staff, and students, and supported daily operations using Microsoft 365/Outlook and Zoom.

Scheduling Calendar Management Microsoft 365 Outlook Zoom Communication Event Coordination Operational Support

Server/Shift Lead

Garvy Center

Aug 2023 - Aug 2025 (2 years)

Supported high-volume dining and catering operations for UCF student-athletes by coordinating food preparation, shift priorities, and team communication in fast-paced settings. Improved operational efficiency during peak service through multitasking, and assisted leadership with scheduling support and operational logistics to ensure seamless daily service.

Customer Service Scheduling Logistics Time Management Confidentiality

Event Attendant

Maitland Art and History Museum

Feb 2022 - Feb 2024 (2 years)

Supported successful public and private museum events by assisting with event coordination, guest communication, and operational logistics. Improved guest experience by communicating museum policies and resolving visitor concerns professionally with discretion and strong interpersonal skills.

Event Coordination Conflict Resolution Logistics Interpersonal Communication Customer Service Discrétion