Jackie Mitchell

Directed daily operations spanning staffing, schedules, resource allocation, events, partner relationships, and operational reporting. Translated organizational priorities into workflows and operating procedures.

Managed personnel, operating priorities, schedules, resources, and external partners to meet service-delivery commitments. Established workflows and decision-making processes, coached team members, and managed stakeholder communications.

Managed complex federal program workflows with stringent documentation, eligibility, compliance, and quality requirements. Reviewed records, identified discrepancies, conducted quality-control checks, and prepared executive-level performance reports.

Directed multi-program operations including staffing, scheduling, resources, compliance, stakeholder communications, and reporting. Launched 28 national campuses and guided compliance onboarding, conference membership, and program certification.

Directed workflows involving investigations, audits, regulatory requirements, documentation review, and quality control. Coordinated stakeholders across regions and implemented documented corrective actions.

Built an organization from inception, establishing staffing, operating structures, policies, partnerships, and support systems. Standardized recruiting, eligibility, participant support, and partner processes while overseeing program compliance.

Held leadership roles in compliance, claims, and investigations across multiple organizations.

Coached defensive backs and special teams at the collegiate level.

Played professional football and served as team captain for multiple teams.

Earned a Bachelor of Arts in Arts & Humanities from Southern University A&M College.