Jack Gebhatrt

Led cross-program coordination for Mastercard Commercial Solutions, hosting planning sessions and advising execs on program execution and process bottlenecks. Established and documented end-to-end product idea-to-production processes, modernized product intake, led PCI compliance assessment work, and co-owned the Commercial client experience program release train to improve release performance (20

Led program execution across development phases from requirements through deployment for digital product and enterprise initiatives, coordinating product, engineering, and partners on testing and pre-launch activities. Drove weekly executive status reporting, managed dependencies with stakeholders, facilitated root-cause analysis for blockers, and aligned delivery across SAFe-centric and non-SAFe-

Advised Heads of Product and senior ICs on agile methodology selection by analyzing current processes and identifying improvement opportunities. Delivered tailored training for Mobile and OnStar Safety & Security teams, hosted office hours and open forums, and coached leaders on operating effectively in mixed SAFe and non-SAFe environments.

Coordinated delivery for three engineering teams (~40 FTEs) by establishing and optimizing sprint and delivery cadence and hosting weekly whole-product program syncs. Implemented and standardized Azure DevOps (ADO) best practices across teams, facilitated Scrum of Scrums, and led blocker resolution using structured root-cause analysis.

Modernized Cadillac forecasting applications, driving $90M year-over-year savings through improved sales forecasting capabilities. Authored sales data warehouse modernization requirements and data structure, supported real-time incident ticket insights via Power BI, and guided director-level strategy for operational model modernization and DevOps implementation.

Built and maintained CI/CD pipelines ingesting data from four external vendors (~2M rows per load) to support automated analysis of automotive purchase incentives in North America. Coordinated Scrum delivery practices and worked with business stakeholders to define features and user stories, contributing to an average transaction price increase of $700 (about $4,000 above industry average).

Led instruction for Marines and US Navy personnel on effective, precise operation of the M16A2/M16A4 service rifle and M9 service pistol. Assisted in rifle and pistol range operations and coached trainees to improve performance and safe execution.

Installed, configured, operated, and maintained tactical and enterprise networking systems, including Cisco switching and routing and supporting server hardware and operating environments. Optimized and troubleshot LAN/WAN connectivity and operated the Tactical Data Network (TDN) server suite; held a Secret security clearance (2004–2014).

Earned a BS in Business Analytics and Information Systems from the University of South Florida.

Completed training as a Data Network Specialist and Tactical Network Specialist.

Completed formal marksmanship training and qualified as a Primary Marksmanship Instructor.