Open to opportunities

Jacinta Mwende

@jacintamwende

I coordinate bilingual remote support, client scheduling, research, and accurate administrative work in English and Swahili.

Kenya

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What I'm looking for

I'm looking for remote or contract virtual assistant, executive support, or administrative roles where I can coordinate clients, manage calendars and communications, produce accurate documents, and provide bilingual English-Swahili support.

I've supported clients remotely as an English and Kiswahili tutor, independently managing scheduling, communication, and virtual sessions through Zoom, Microsoft Teams, and Google Classroom while maintaining 95%+ client satisfaction.

At Equity Bank, I delivered front-line customer service in English and Swahili, resolved customer queries professionally, and processed transactions accurately under strict compliance requirements.

During my judiciary internship at Kithimani Law Courts, I organized case files, managed correspondence and records, and assisted with legal research and case preparation while handling sensitive documentation confidentially.

I also create and proofread bilingual guides, resource documents, and instructional materials, and complete guideline-driven AI data annotation tasks with strong quality-control discipline. I'm comfortable working independently across time zones and managing multiple commitments with precision.

Experience

Work history, roles, and key accomplishments

Judiciary Intern

Kithimani Law Courts

Apr 2026 - Aug 2026 (4 months)

Supported case file organization, correspondence, and structured record-keeping within a busy court registry office. Handled sensitive documentation with accuracy and confidentiality, and assisted with legal research and case preparation under supervision.

Case Management Record keeping Legal Research Confidentiality Correspondence