Open to opportunities

Jacey Wiles

@jaceywiles

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Experienced insurance professional with strong customer service and operations leadership.

United States

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What I'm looking for

I am seeking a role where I can use my insurance sales experience, strong people skills and operations management background to help clients and improve processes in a collaborative team environment.

I am an insurance professional with broad experience advising clients on policy selection and managing day-to-day office and administrative operations. I have worked as an insurance agent across multiple agencies and as a storage facility manager overseeing rentals, collections, auctions, payables, and receivables.

I bring reliable work ethics, excellent people skills, and demonstrated leadership managing seven storage rental locations and supporting managers with administrative duties. I am focused on delivering client-focused solutions and improving operational efficiency.

Experience

Work history, roles, and key accomplishments

Insurance Agent

Hefner Group Insurance

Assisted clients in selecting insurance policies aligned with their needs and budgets, driving policy conversions and retention.

Customer Service Policy Sales Needs Analysis Cross Selling Relationship Management

Insurance Agent

AccuQuote Inc

Advised clients on selecting insurance policies tailored to their needs, preferences, and budgets, improving customer satisfaction and policy fit.

Customer Service Sales

Storage Unit Manager

Sixty-Six Management

Managed seven storage rental facilities across multiple cities, overseeing rentals, payables/receivables, auctions, collections, inventory, and general office duties.

Operations Management Accounts Receivable Collections Inventory Management Auctions

Insurance Agent / Receptionist

Copeland Insurance Group

Combined client policy advising with front‑desk responsibilities, answering calls, supporting the manager with administrative duties, and facilitating daily office operations.

Reception Phone Support Administrative Assistance Office Administration