Izunna Isaac

I am a Business Analyst with over 2 years of experience specializing in enterprise solution delivery, Robotic Process Automation (RPA), and digital transformation within the financial services sector. My journey has been marked by a proven ability to reduce costs by 40% and enhance process efficiency by 50%. I excel in gathering business requirements, writing technical user stories, and delivering projects using both Agile and Waterfall methodologies.

At UnionBank of Nigeria, I automated over 15 business processes using PowerAutomate, significantly reducing manual work. I also developed an enterprise chatbot via Copilot Studio, translating complex business requirements into actionable technical outcomes. My commitment to stakeholder engagement and change management has driven a 95% user adoption rate, ensuring smooth transitions during project deployments.

Previously, as a Business Data Analyst at Pitisa, I created PowerBI dashboards that improved executive decision-making and designed data workflows that cut manual data handling by 60%. My analytical skills were further honed during my tenure as a Research Analyst at the State Bureau of Statistics, where I improved data management processes and contributed to system enhancements. I am passionate about leveraging technology to solve business challenges and drive efficiency.