Iyore Mary
@iyoremary
Customer Support and Sales Operations Specialist who configured HubSpot, Zendesk, and Intercom at Digital witch support community.
NigeriaWhat I'm looking for
At Digital witch support community, I configured and maintained HubSpot, Zendesk, and Intercom to align with sales and customer-management processes.
I built, tested, and managed appointment scheduling systems using Calendly, Picktime, and Acuity Scheduling, then integrated scheduling tools with CRM platforms for booking, confirmation, and follow-up.
I also managed team calendars and organized communication systems, records, and urgent matters for supervisor review. I hold a Higher National Diploma in Food Technology from Federal Polytechnic Auchi.
Experience
Work history, roles, and key accomplishments
CRM Operations & Sales Support Assistant
Digital Witch Support Community
Sep 2025 - Aug 2026 (11 months)
Set up and maintained HubSpot, Zendesk, and Intercom CRM systems, and built appointment scheduling workflows using Calendly, Picktime, and Acuity. Provided administrative support, managed calendars, and facilitated team communication.
Education
Degrees, certifications, and relevant coursework
Digital Witch Support Community
Certificate, Information Technology
Completed the In-Demand IT skills training issued by Digital Witch Support Community in 2025.
Federal Polytechnic Auchi
Higher National Diploma, Food Technology
2021 - 2023
Grade: Upper Credit
Pursued a Higher National Diploma in Food Technology, graduating with Upper Credit.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Salary expectations
Skills
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