IVY HUGOS

I am a Registered Medical Technologist with 13 years of clinical laboratory experience and a certified Healthcare Virtual Assistant focused on accurate, HIPAA-compliant patient support.

I have worked across hematology and blood bank sections, performed CBCs, urinalysis and other diagnostic testing, supported physicians with result submission and quality control, and facilitated blood donation and cross-matching procedures. I also have experience encoding results into local EHR systems and training interns and new staff.

As a medical virtual assistant, I handle appointment scheduling, data entry, insurance verification and prior authorization processing, prescription refill coordination, and inventory requests, always aiming for attention to detail, clear communication and dependable service.