IAIvy Akinyi
@ivyakinyi
Dedicated ICT professional with a focus on customer service and development.
KenyaWhat I'm looking for
As a passionate advocate for technology and its potential to drive social change, I have dedicated my career to improving systems and services that benefit communities. My experience as a Director at Uncut Gems Anti FGM Foundation allowed me to lead initiatives that not only educated society about the dangers of circumcision but also developed an application aimed at rescuing girls from harmful practices.
In addition to my leadership role, I have honed my skills in customer service during my time at NHIF, where I managed client data and addressed concerns effectively. My education in Information Communication Technology has equipped me with a strong foundation in web design, database management, and programming languages such as PASCAL, C, C++, JavaScript, HTML, and CSS. I am continuously seeking to expand my knowledge and skills in these areas.
Experience
Work history, roles, and key accomplishments
Director
Uncut Gems Anti FGM Foundation
Jan 2019 - Present (6 years 4 months)
Led initiatives to create an application aimed at rescuing girls from circumcision and educated the community on its dangers. Focused on advocacy and community engagement.
Customer Service
NHIF
Jan 2021 - May 2021 (4 months)
Assisted in system management and manipulation, managing clients' personal data and addressing their concerns regarding the system. Developed customer service skills through direct client interactions.
ICT Course
Kiambu Courses
Jan 2021 - May 2021 (4 months)
Completed a course in Information Communication Technology, focusing on web design, database management, and programming languages including PASCAL, C, C++, JavaScript, HTML, and CSS.
Customer Service Intern
Empathy
Jan 2021 - May 2021 (4 months)
Gained hands-on experience in network troubleshooting and customer service, enhancing skills in attention to detail and conflict resolution.
Education
Degrees, certifications, and relevant coursework
Kiambu Courses Skills
Certificate, Information Communication Technology
2021 -
Activities and societies: Participated in a competition for using technology to solve problems and my team proceeded to the finals in San Francisco in 2017.
In this course I learnt about web design which I am also good at and continuously train myself and database creation and management, data entry and also about Web design systems and the process of its creation. In this course we were taught deeply System development, maintenance about PASCAL, C, C++, javascript HTML, CSS languages and database manipulation languages like SQL. I also learnt about M
Tech stack
Software and tools used professionally
Availability
Location
KenyaAuthorized to work in
Job categories
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