Iván User

My name is Ivan Vlasich, and I am an enthusiastic IT professional with a solid background in technical support, computer repair, and customer service. Currently, I work as an AI Model Trainer at Outlier AI Solutions, where I contribute to training advanced AI language models. My role involves resolving complex IT-related queries and providing structured feedback to enhance AI capabilities, ensuring accurate and context-sensitive outputs that improve model performance and user satisfaction.

Prior to my current position, I served as a Technical Support Agent at Ecolan Technological Solutions, where I provided telephone support for subscribers and businesses, resolving issues with wireless broadband internet and ADSL services. My experience as a Computer Repair Technician has further honed my skills in diagnosing and resolving hardware and software issues, assembling and upgrading computer systems, and maintaining a strong knowledge base through various specialized IT courses. I am passionate about leveraging my technical expertise and communication abilities to deliver outstanding solutions and support to clients worldwide.