Jenet Reyes
@jenetreyes
Logistics leader focused on dispatch operations, teamwork, and problem solving.
What I'm looking for
I am an experienced logistics and transportation professional with a strong background in dispatch operations, freight coordination, team leadership, and customer service. Throughout my career, I have demonstrated the ability to thrive in fast paced, high pressure environments where organization, communication, and problem solving are essential.
Currently serving as a Dispatch Cartage Supervisor, I oversee dispatch operations and manages a team responsible for coordinating transportation services and responding to customer needs. My role involves training and mentoring employees, monitoring operational performance, maintaining detailed records, troubleshooting issues, and ensuring freight is delivered efficiently and on time. I play a key role in keeping daily operations running smoothly while balancing customer expectations and company objectives.
Prior to my supervisory position, I worked as a Dispatch Coordinator, where I gained hands on experience with route management, driver scheduling, operational planning, and transportation logistics. This progression from coordinator to supervisor highlights my leadership abilities, reliability, and dedication to professional growth.
Professionally, my strengths include team leadership, process improvement, transportation management, dispatch coordination, employee development, customer relations, and operational problem-solving. Im known for remaining calm under pressure, adapting quickly to changing situations, and finding practical solutions to complex challenges.
My career history suggests a strong interest in logistics, supply chain operations, transportation management, and organizational efficiency. I enjoy helping teams succeed and improve processes. I have an interest in mentoring others and contributing to a positive work environment.
Outside of my professional life, I value continuous learning, personal growth, and self improvement. I enjoy finding ways to become more efficient and organized while balancing professional responsibilities with family life. My combination of leadership experience, operational expertise, and commitment to improvement makes me a well rounded logistics professional with a proven ability to manage people, processes, and priorities effectively.
Experience
Work history, roles, and key accomplishments
Cartage Dispatch Supervisor
Lykes Cartage Co.
Jan 2022 - Present (4 years 5 months)
Supervise dispatchers across scheduling, training, and performance management, ensuring incoming calls are answered promptly and routed to the right locations. Maintain call logs and incident reports, handle hot freight requests using established protocols, and troubleshoot issues while keeping response plans up to date.
Dispatch Coordinator
Amazon DSP
Jan 2021 - Jan 2022 (1 year)
Roster driver associates to correct routes and maintain effective load-out time. Coordinate follow-ups with the appropriate associates to resolve issues as they arise.
Operations Coordinator
Isochem Logistics
Jan 2018 - Jan 2021 (3 years)
Schedule drivers and manage operational documentation through digital and physical recordkeeping. Create work orders, update team spreadsheets and driver logs, and monitor routes and the status of units.
Education
Degrees, certifications, and relevant coursework
LoneStar College
Associate’s of Arts, Logistics Management
2022 -
Pursuing an Associate’s of Arts in Logistics Management at LoneStar College starting in 2022.
Availability
Location
Authorized to work in
Social media
Job categories
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