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Ivana KolarIK
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Ivana Kolar

@ivanakolar

Reliable and adaptable, shaped by 7.5 years abroad. A quick learner, detail-oriented, team player. Fluent in English, with remote work experience.

United States
Message

What I'm looking for

I’m interested in remote opportunities in data entry, administrative support, document processing, and other detail-oriented roles where I can contribute my organizational skills and help keep daily operations running smoothly.

Detail-oriented and results-driven professional with 10 years of customer service experience across hospitality, sales, and insurance, combined with 5 years of experience in office roles, including data entry, billing, payment coordination, and documentation processing. Proven ability to manage high-volume workloads, communicate effectively with clients and third parties, and resolve discrepancies with accuracy and efficiency. Experienced in maintaining detailed records in fast-paced, deadline-driven environments. Strong organizational, problem-solving, and multitasking skills, with a focus on accuracy and customer satisfaction. Ability to prioritize tasks based on urgency and importance while working independently in a remote environment.

Experience

Work history, roles, and key accomplishments

CG

Mortgage Loan Officer Assistant / Loan Processor Assistant

C4 Residential Mortgage Group

Dec 2022 - Oct 2023 (10 months)

Supported loan officers with document collection, file organization, and loan data processing. Requested credit reports, verifications, and communicated with borrowers and underwriters to clear conditions.

PM

Mortgage Loan Officer Assistant

Plum Tree Home Mortgage

Jun 2022 - Dec 2022 (6 months)

Assisted the loan officer with accepting and reviewing loan applications. Collected required information and documents from clients and partners, performed data entry, and maintained digital records.

MR

Server / Bartender

Momo Restaurant

Nov 2019 - Jul 2021 (1 year 8 months)

Provided food and beverage service, prepared drinks, and ensured guest satisfaction.

DH

Server / Bartender

Dooley's Hotel

Feb 2019 - Nov 2019 (9 months)

Served guests in a hotel restaurant and bar, handling orders and providing excellent service.

Education

Degrees, certifications, and relevant coursework

University of Niš logoUN

University of Niš

Bachelor of Economics with Honors, Business Management

2011 - 2016

Bachelor of Economics with Honors, majoring in Business Management, from the Faculty of Economics, University of Niš.

Tech stack

Software and tools used professionally

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