Itha-Ií Manuel Ortiz

Provided advisory services for immigration procedures, including residency, citizenship, and visa applications for tourism, temporary workers, and humanitarian cases.

Managed guest check-in/check-out, used Cloudbeds for reservations and payments, reviewed rooms, responded to reviews, coordinated activities, and promoted hotel events on social media.

Coordinated a micro-loan program for women entrepreneurs in the Teotitlán Valley, aiming to combat poverty and support indigenous communities through social impact strategies.

Translated legal and academic documents for individuals processing procedures at the U.S. Consulate in Oaxaca.

Provided administrative and operational support to the certification program, maintained databases, prepared financial reports, and coordinated logistics for audits and events.

Provided personalized service to national and international guests, supervised room maintenance, resolved complaints, coordinated with departments, and sold amenities and services.

Organized events, games, dances, and contests, and taught yoga, meditation, and archery to entertain hotel guests.

Planned strategies for census data collection, supervised and coordinated interviewers, and prepared progress reports and area delimitation.

Assisted the community in obtaining passports by providing necessary information for document processing.

Certified as ISO 14001:2004 Lead Auditor in August 2011.

Completed intensive French courses at intermediate level in 2006.

Completed 10 essential levels of English in 2004.

Licenciatura en Relaciones Internacionales completed in December 2004.

Diplomado en Negociaciones Internacionales completed in August 2004.