Looking for a job

Norelly Cruz

@norellycruz

Organized professional with experience in administrative support, customer service, document management, and process coordination.

Mexico

Message

What I'm looking for

I’m an organized and detail-oriented professional with experience in customer service, document management, and process follow-up. I’m looking for an entry-level remote role in administration, operations, customer support, logistics, or international trade, where I can learn, contribute, and grow.

have experience in administrative support, customer service, document management, and process coordination within a government environment. My work has involved handling confidential information, following procedures, assisting users, and keeping documentation organized and accurate.

I’m currently interested in growing in administration, operations, customer support, logistics, and international trade. I’m organized, responsible, detail-oriented, and comfortable learning new processes and digital tools. I’m especially interested in remote opportunities where I can contribute my experience while continuing to develop professionally.

Experience

Work history, roles, and key accomplishments

Coordinadora de Unidad en Áreas de Servicios Migratorios

Instituto Nacional de Migración

Jun 2025 - Apr 2026 (10 months)

Gestión y seguimiento de trámites migratorios conforme a la normatividad aplicable, atención y resolución de solicitudes de personas extranjeras, y revisión y resguardo de documentación confidencial.

Asuntos Migratorios Gestión Documental

Agente Federal de Migración

Instituto Nacional de Migración

Jan 2024 - Jun 2025 (1 year 5 months)

Gestión y seguimiento de trámites migratorios, atención y resolución de solicitudes de personas extranjeras, y revisión y resguardo de documentación confidencial.

Asuntos Migratorios Gestión Documental