Open to opportunities

Issoufou Balla

@issoufouballa

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Dynamic engineer skilled in project management and web development.

Cameroon

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What I'm looking for

I am looking for opportunities that foster growth, innovation, and collaboration in a dynamic work environment.

I am a dynamic engineer with a diverse background in project management, web development, and quality assurance. My experience as a Project Management Officer at MTN Cameroon has equipped me with the skills to lead projects from inception to completion, ensuring quality and timely delivery. I have successfully implemented data-driven reporting tools, such as a PowerBI dashboard, to enhance decision-making processes and improve stakeholder engagement.

In addition to my project management expertise, I have a strong foundation in web development and automation. I led the development of a web platform that automates commitment letters for MoMo merchants, significantly reducing manual effort and improving accuracy. My role as a Quality Assurance Engineer further honed my skills in testing and quality control, where I successfully managed a project to set up a Closed User Group system for SMEs.

With a Bachelor’s degree in Informatique & Réseaux and various certifications in Scrum and web design, I am eager to leverage my skills to support organizational goals and drive digital transformation initiatives.

Experience

Work history, roles, and key accomplishments

Current

Contract Management Officer

Current

MTN Cameroon

Oct 2024 - Present (9 months)

Assisted the Contract Manager in preparing and digitalizing nationwide agreements with landlords. Developed an application to automate contract generation, significantly reducing document processing time.

Contract Management Digitalization Automation Document Processing

Current

Quality Assurance Engineer

Current

MTN Cameroon

Jun 2024 - Present (1 year 1 month)

Led a project as a test lead to set up a CUG (Closed User Group) system for SMEs. Ensured quality assurance and control for the new system.

Quality Assurance Test Lead Test Systems Project Lead SME

Current

Project Management Officer

Current

MTN Cameroon

Jan 2023 - Present (2 years 6 months)

Collaborated with Senior Demand Management to process business requests and allocate resources. Implemented a PowerBI dashboard for key demand management indicators and led end-to-end project management.

Project Management Power BI Data Visualization Stakeholder Engagement Cross Functional Collaboration

Technical Adviser

Intelcia Cameroon

Nov 2016 - Feb 2023 (6 years 3 months)

Resolved issues for SFR France's 3 Play services (Internet, TV, Telephony) as a Technical Advisor for xDSL & FTTH activities. Recognized as a top performer multiple times.

Technical Support Customer Service Troubleshooting

Education

Degrees, certifications, and relevant coursework

IUT Fotso Victor

Bachelor Degree, Informatique & Réseaux, Option CDRI

Completed a Bachelor's Degree in Computer Science and Networks with a specialization in CDRI. This program provided a strong foundation in information technology and networking principles.