Ismael Oliveira

- Integrated in a User experience center with the goal of increasing awareness and developing user experience principles.
- Implemented Psychology and Change management approaches to rethink project and department goals.
- Worked closely with Global Communication team in company wide initiatives
- Responsible for initiatives of research related with AI
- Collaborated in the refinement of User expe

- Market Analytics
- KPI Tracking
- Customer Analytics
- Part of a team that produces analytical market analysis to deliver recommendations and help client's decision-making and strategy.

- Direct responsibility for research activities, conduction of interviews, observations, analysis and sharing of results.
- Analysis of data (both qualitative and quantitative).
- Part of a team that finds and solves problems through a continuous discovery approach.
- Implemented several research methodologies.
- Both Strategic and Discovery approaches to research.
- Participation, at different l

- Part of a Continuous Discovery team whose focus is to find opportunities to improve and problems to solve.
- This search was made through the analysis of both qualitative and quantitative data.

Summer internship in the field of Psychology and Environment.
In collaboration with INTEC - Institute of Behavioral Technology.

Participation in the European Project Aerosolfd:
- Literature review
- Analysis and layout of phases, socio-psychological impacts associated with the life cycle of a product, and sustainability using the S-LCA (Social Life Cycle Assessment) method, "from the cradle to

Master's degree in Cognitive and Social Psychology from the Faculty of Psychology, University of Lisbon.

Course of English level B2.2

Bachelor's degree in Psychology from the Faculty of Psychology, University of Lisbon.