Ishmael Gaines

Worked in the deli department, ensuring meats and cheeses were cut to correct weights and properly wrapped, and cleaned the deli machine daily. Also performed janitorial duties, including dusting, sweeping, mopping, cleaning bathrooms, and managing garbage disposal using a compactor.

Provided customer service to a high volume of daily customers in a busy environment, enhancing communication and customer service skills. Performed extensive cleaning and sanitization duties, learned pizza making, and managed phone orders and inventory.

Managed all store operations, including inventory, staff scheduling, and payroll processing. Ensured the store was stocked with food, drinks, and cleaning supplies, maintaining accountability for all items and financial transactions.

Focused on suggestive selling across all roles, ensuring areas were clean and ready for customer service in the deli. Prepared bakery items like cookies and cakes, ensuring presentation was appealing, and handled cash and customer greetings as a cashier.

Managed cash handling and accessed client personal information while assisting customers. Supported the accountant by scheduling client appointments for account openings, issue resolution, or information requests.

Handled cash and assisted customers with their needs, taking responsibility for providing the best customer experience. Managed inventory, unloaded and loaded trucks onto pallets or shelves in the back end.

Grade: 3.4 GPA

Graduated from high school early at the age of 16. Achieved a GPA of 3.4 upon graduation.

Completed two years of study at the college. Focused on general coursework during this period.

Completed two years of coursework focusing on business and finance. Studied core concepts in these fields.