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@isaiahedwards
Detail-oriented compliance officer with a background in kinesiology.
I am a dedicated professional with a Bachelor of Kinesiology from the University of Winnipeg, where I honed my skills in fitness program design and assessment of neurological and musculoskeletal systems. My experience as a Compliance Services Officer at the Canada Revenue Agency has equipped me with a keen eye for detail and a strong ability to investigate and process benefit claims effectively. I thrive in collaborative environments, working alongside various stakeholders to ensure the integrity of benefit requests and taxpayer accounts.
Prior to my current role, I served as a Case Investigator at Statistics Canada, where I communicated vital COVID-19 guidelines and collected essential data to support public health initiatives. My background as a Fitness Trainer and Assistant Manager at Planet Fitness further solidified my commitment to helping individuals achieve their health and wellness goals through personalized training programs and group instruction. I am passionate about leveraging my diverse skill set to contribute positively to any organization.
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Work history, roles, and key accomplishments
Canada Revenue Agency
Jan 2022 - Present (3 years 10 months)
Investigated benefit claims, individual accounts, and tax returns for fraudulent activity. Assessed eligibility and processed genuine benefit requests, intercepting funds issued to fraudulent third parties and re-issuing them to the true taxpayer.
Statistics Canada
Jul 2021 - Present (4 years 4 months)
Contacted individuals to provide updates on COVID-19 guidelines and collected information on symptoms and locations visited by positive cases. Collaborated with provincial health authorities to stay informed on regional policy changes.
Planet Fitness
May 2018 - Present (7 years 6 months)
Designed and implemented individual training programs based on client assessments, assisting clients in achieving health and wellness goals. Provided fitness instruction in both individual and group settings.
Foot Locker
Nov 2008 - Present (17 years)
Managed daily till operations and deposits, and conducted conference calls with senior management. Responsible for opening and closing the store, ensuring optimal condition and merchandising new stock.
Degrees, certifications, and relevant coursework
Bachelor of Kinesiology, Kinesiology
Activities and societies: Note taker for disabled students through accessibility services.
Completed a Bachelor of Kinesiology, focusing on the study of human movement and its impact on health and performance. Gained knowledge in fitness program design, assessment of neurological and musculoskeletal systems, and injury management.
Software and tools used professionally
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