Open to opportunities

Isabel Martinez

@isabelmartinez2

Message

People-first Scrum Master (CSM/CSPO) driving team agility, delivery predictability, and operational excellence.

United States

Message

What I'm looking for

I’m looking to keep leading people-first Agile teams—facilitating Scrum, partnering with Product Owners, removing impediments, and using Jira analytics/AI to improve predictability. I want an environment that values continuous improvement and operational excellence.

I’m a dedicated, people-first Scrum Master (CSM, CSPO) with over 4 years of experience guiding cross-functional Agile teams in complex enterprise supply chain and automotive parts environments. I help teams build psychological safety, remove system impediments, and align sprint goals with business outcomes through strong facilitation of ceremonies and continuous improvement.

I partner closely with Product Owners to manage complex backend dependencies and improve backlog health using MoSCoW principles. I’ve led enterprise tooling transitions from Azure DevOps to Jira, designed advanced Jira/Confluence dashboards, and used Jira AI plus Microsoft Copilot to automate sprint summaries and strengthen planning accuracy—improving delivery predictability and increasing team velocity by 10% over a 13-month trend.

Experience

Work history, roles, and key accomplishments

Scrum Master

OEConnection LLC

Jul 2022 - Jan 2026 (3 years 6 months)

Served as servant leader and Scrum Master for multiple cross-functional Agile teams delivering automotive supply chain, inventory, and order management software. Guided Azure DevOps to Jira migration, directed release lifecycle and production deployments, and increased team velocity by 10% over a 13-month trend through impediment removal and test automation advocacy.

Scrum Kanban Agile Coaching Jira Confluence Dashboards Jira Azure Migrate DevOps Alignment Servant Leadership

Quality Assurance Analyst

OEConnection LLC

Mar 2021 - Aug 2022 (1 year 5 months)

Collaborated with cross-functional Agile teams to identify and resolve system defects early in the SDLC and supported quality-focused continuous delivery. Built and executed test plans with extensive manual and exploratory validation for PartsEye, partnering with developers to ensure 100% compliance with the Definition of Done before production releases.

Manual Testing Exploratory testing Test Planning SDLC Defect Triage Agile Delivery Definition Of Done Quality Assurance Continuous Delivery Regression Testing

Technical Customer Service Rep

OEConnection LLC

Nov 2019 - Mar 2021 (1 year 4 months)

Provided technical support and troubleshooting to parts managers across 6,000+ automotive dealerships, managing inventory data imports and DMS integrations. Collected user feedback on order management and inventory system functionality and relayed insights to development teams to drive continuous improvement.

Technical Support Troubleshooting Data Imports Dealer Management System (DMS) Integrations Order Management Cross Functional Communication Data Validation