Ripa Royees
@riparoyees
Scrum Master and Servant Leader with 10+ years driving Agile delivery, continuous improvement, and customer satisfaction.
United StatesWhat I'm looking for
I’m a Certified Scrum Master and Servant Leader bringing 10+ years of experience achieving goals in challenging IT environments. I’m known for resolving problems, improving customer satisfaction, and keeping teams focused through strong organizational and communication skills.
I facilitate end-to-end Agile and SAFe execution—Sprint Planning, Daily Stand-ups, Backlog Refinement, PI Planning, Release Planning, and Retrospectives. I translate requirements into actionable user stories with precise acceptance criteria, and I use Scrum metrics like burndown and velocity to help deliver committed work on schedule.
In my recent work, I coordinate ART sync meetings with the RTE, maintain risk and issue logs, and remove obstacles for developers and testers to protect timelines and deliverables. I also liaise between developers and product owners to ensure value-driven alignment, including collaboration on building an API between PRIME and SF.
I’m committed to continuous learning and industry excellence, empowering teams to make system and process improvements captured in sprint retrospectives. Across roles, I’ve strengthened team cohesion, improved cross-team communication, and coached teams to be self-managed while ensuring adherence to Scrum values, practices, and rules.
Experience
Work history, roles, and key accomplishments
Facilitated Scrum and SAFe events (sprint planning, daily stand-ups, retrospectives, demos, backlog refinement, and PI/release planning) and supported ART syncs to track PI objectives. Led backlog-to-delivery flow, removed impediments, managed risks/issues, and helped build an API integration to unify the underwriting experience.
Provided leadership for Scrum and quarterly planning, sprint planning/reviews, and retrospectives to drive accountability and continuous improvement. Set up Jira for SAFe Scrum/Agile Kanban, maintained the product backlog with the product owner, facilitated PI planning, and removed roadblocks to improve delivery productivity.
Coordinated end-to-end Scrum ceremonies including sprint planning, daily stand-ups, retrospectives, demos, story refinement, and release planning. Managed Scrum boards and sprint backlogs, maintained risk/issue logs with mitigation plans, and supported resource/budget tracking and dependency resolution.
Gathered and documented customer requirements and supported user story reviews to align delivery with business objectives. Facilitated Scrum activities (stand-ups, backlog reviews, and burndown updates), maintained risk/issue logs with mitigation plans, and partnered with product owners to prioritize the product backlog.
Guided teams on Scrum values, practices, and rules while facilitating quarterly planning, sprint planning/reviews, and retrospectives. Managed product backlog changes with product owners, maintained risk/issue logs, removed impediments, and improved team productivity using velocity and burndown charts.
Education
Degrees, certifications, and relevant coursework
Queens College, City University of New York
Bachelor of Arts, Psychology
2012 -
Earned a Bachelor of Arts in Psychology from Queens College, City University of New York, starting in July 2012.
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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