As an Online Sales Agent, I managed sales through social networks and online platforms, communicated with customers, and followed orders through the sales process.
I worked toward monthly targets and built long-term relationships with customers through chat, phone, and messages.
As a Deputy Manager, I supported the manager with day-to-day operations, coordinated staff, and monitored the sales team's performance.
I also tracked and reported monthly targets and helped resolve customer issues to ensure quality service.
