Iris Akada
@irisakada
Mass Communication professional skilled in content creation, customer engagement, and digital media.
NigeriaWhat I'm looking for
I am a Mass Communication graduate with an HND from Akwa Ibom State Polytechnic, experienced in media production, content creation, and customer service. I bring hands-on experience in social media management, data entry, and radio reporting, with a strong focus on clear communication and relationship building.
At Triple E Bridals I manage social accounts, create graphics and videos, handle customer inquiries, and support marketing campaigns to boost brand awareness and satisfaction. During NPC/UNICEF and other roles I ensured data integrity, performed data cleaning and reporting, and supported field teams to improve decision-making.
I am organized, self-motivated, and collaborative, with skills in Microsoft Office, Adobe Illustrator, social media analytics, and basic publishing. I seek roles where I can leverage communication and digital media strengths to drive engagement and operational efficiency.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Triple E Bridals
Jun 2023 - Present (2 years 7 months)
Manage customer inquiries across phone, email, and social media while resolving complaints and coordinating with sales to improve order processing and customer satisfaction.
Data Entry Clerk
NPC/UNICEF
Oct 2022 - Dec 2022 (2 months)
Entered, cleaned, and validated survey and official data for the NPC/UNICEF database, ensuring data integrity and assisting in compilation of statistical reports for decision-making.
Reporter / Subeditor
Radio Niger
Jul 2021 - Jul 2022 (1 year)
Reported and edited local news, conducted interviews and field investigations, fact-checked content, and supported production to deliver accurate radio broadcasts during NYSC placement.
Computer Operator
Abocoders
Jan 2021 - Dec 2021 (11 months)
Operated and maintained computer systems, performed data entry and document preparation, provided technical support, and assisted with training on basic software applications.
Education
Degrees, certifications, and relevant coursework
Akwa Ibom State Polytechnic, Ikot Osurua
Higher National Diploma, Mass Communication
Completed a Higher National Diploma in Mass Communication with coursework and practicals in media production, communication, and public relations; awarded 2020.
Akwa Ibom State Polytechnic, Ikot Osurua
National Diploma, Mass Communication
Completed a National Diploma in Mass Communication with foundational training in journalism and media studies; awarded 2017.
Alfred’s Science and Computer School, Ikot Akpan Ifang
NECO Certification, Secondary Education
Completed National Examination Council (NECO) examinations; awarded 2014.
Four Towns QIC Central School, Ikot Akpan Anwa
First School Leaving Certificate, Primary Education
Completed First School Leaving Certificate (FSLC); awarded 2008.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
Skills
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