Irina González

• Performed continuous data verification and updates via telephone and online research, including the preparation of corresponding reports.
• Ensured compliance with KPIs related to deadlines, quantities, and quality standards.
• Applied data governance rules and adhered to internal standards.

• Curated, validate, and maintain high-fidelity healthcare profiles in Veeva Vault across Spanish and English datasets.
• Processed 1,000+ profiles per week with an error rate below 0.3%, consistently meeting quality and productivity targets.
• Investigated and resolved data discrepancies via web research and phone outreach, ensuring strict SOP and data integrity compliance.

• Moderated, audited, and updated 500+ artist and industry profiles per week in a centralized music database.
• Performed web research and cross-referencing to validate records and correct inconsistencies across sources.
• Detected data anomalies and standardized formatting across thousands of global profiles to improve database quality.

• Entered, updated, and maintained sensitive patient and provider data in the central PAMI database.
• Processed and verified an average of 250+ patient records and appointments per week, ensuring accuracy before logging.
• Handled scheduling and medical follow-ups while maintaining full confidentiality and compliance with health data regulations

• Managed back-office administration, invoicing, master calendar scheduling, and external contractor communications.
• Maintained organized digital archives, financial tracking sheets, and verified client records.

• Provided personalized virtual assistance for customers and store vendors alike through the company's proprietary system (AVEA).
• Handled and updated information regarding inventory, availability, variety, and product recommendations.