Irina Alexandr
@irinaalexandr
Training Coordinator experienced in LMS administration, course coordination, and staff training.
GermanyWhat I'm looking for
I am a Training Coordinator with over six years' experience administering multiple Learning Management Systems and coordinating courses across teams. I specialize in LMS implementation, user management, reporting, and troubleshooting to keep learning operations running smoothly.
I have successfully implemented two LMS platforms and trained colleagues and coordinators on system use and best practices. My daily work includes course administration, resource management (trainers, machines, tools), and producing reports to support continuous improvement.
Earlier roles in team assistance, reception, and customer service strengthened my organizational skills and stakeholder communication. I am proficient with ERP (SAP), CRM (Salesforce), and e-learning tools such as Articulate Storyline 360 and Rise.
I am fluent in German (C2) and English (C1) and adapt quickly to different team personalities and project partners. I seek roles where I can improve learning systems, support staff development, and contribute to efficient training operations.
Experience
Work history, roles, and key accomplishments
Training Coordinator
EOS GmbH
Aug 2019 - Present (6 years 6 months)
Administered two LMS platforms and led course coordination and user management, improving training delivery and reporting; trained and supported coordinators and managed trainers and equipment resources.
Team Assistant
EOS GmbH
Oct 2016 - Aug 2019 (2 years 10 months)
Organized internal and external meetings, prepared presentations and decision papers, and coordinated training for new sales employees while supporting ERP and CRM processes.
Receptionist
EOS GmbH
Jan 2015 - Oct 2016 (1 year 9 months)
Managed front-desk operations and organized meetings and presentations, providing customer-facing administrative support.
Customer Service Administrator
D+S Communication Center
Apr 2013 - Jan 2015 (1 year 9 months)
Provided customer service administration and support handling inquiries and maintaining service records.
Customer Service Administrator
Helmes Personalservice
Oct 2012 - Jan 2015 (2 years 3 months)
Delivered customer service administration including handling client inquiries and administrative tasks.
Education
Degrees, certifications, and relevant coursework
Au pair (New Zealand)
Gap Year: Au Pair, Childcare / Cultural Exchange
2011 - 2012
Completed a one-year cultural exchange and childcare placement as an au pair in New Zealand.
Schwabenhilfe für Kinder e.V.
Apprenticeship: Office Clerk, Office Administration
2008 - 2011
Completed an apprenticeship as an office clerk, covering administrative tasks and office procedures over a three-year vocational program.
Tech stack
Software and tools used professionally
Availability
Location
GermanyAuthorized to work in
Job categories
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